Yes, this post is about shaving. And shaving razors, and shave lotion. Normally, pretty boring stuff. Not with Harry's. My friend Tom Moccia posted a link to Harry's recently and I decided to take a look. I wasn't in the market for new razors, had no plans that day to change the shaving ritual I have honed for more than 20 years, but something about their website piqued my interest so I made a purchase.
I decided on The Winston Set which came with a Winston handle, three blades, and a tube of shave cream for $25. I have been using the same name brand, disposable razors for about 10 years but the idea of handling something that felt more permanent appealed to me (given my very small pen collection, this makes complete sense).
Before I received my order I had some questions and e-mailed their customer service e-mail address. I was pleasantly surprised when I received a response within a day.
I opted for the free shipping and within a week I received my new shaving implements.
The product was packaged very well and included shaving instructions and a thank you card, always a nice touch.
The proof is in the shave.
And the shave is the best shave I have ever had.
So, you may be asking about the price. As if you can put a price on a great shaving experience. But I get it, I don't want to pay more even if it means it'll be a better shave.
The razors I have been using are about $12 for 8, or $1.50 each, just a tad less expensive than what I am about to pay to Harry's ($1.56 - $2.00 per blade, depending on quantity ordered).
My first razor from Harry's has lasted 4 shaves and is still doing great! With my old name brand razors, I only kept one for two shaves, after that it would destroy my face. Sometimes I could get three, but I would never attempt four! I am hopeful that I can get at least five. From a price perspective, that makes Harry's razors less expensive!
It did take a few shaves with the Harry's shave lotion for me to get used to shaving with it. I've been using the same name brand shaving gel for many years but now that I am used to the Harry's lotion, I really prefer it over the gel. At $8 per tube, it is more expensive than what I normally buy but given the savings from the razors, I am still coming out ahead (or at least not coming out negative).
Harry's offers a customized auto-refill schedule to get regular shipments of blades and lotion. If I run out between regular shipments, I can even text my order to them.
Back to the shave.
The razor has the perfect weight and balance. It actually feels like it is on auto-pilot. As corny as that sounds, it does feel like the weight, shape and design of the razor create a great shave without the dreaded cuts.
Since I've been shaving with my Harry's razor, I actually look forward to shaving... for the first time since I was a teenager.
Great customer service.
So far, Harry's has won me over with the quality of their product. Their service will turn me into a raving fan. The brief e-mail encounter after placing my order demonstrated that the company cared about the small details of delighting customers.
A couple of days after receiving my kit, I received a wonderful e-mail from an employee at Harry's. It came from Katie, an actual person. She e-mailed me to thank me for supporting Harry's and offered to help in any way she could. "Please don't hesitate to reach out with any thoughts or questions about our products (or shaving or life in general.)"
I can already hear you bemoaning, "Ooooh, you received an e-mail. Big deal."
You don't understand. I received an actual e-mail from an actual person at the company. A person with a first AND last name, and a phone number, and an e-mail address. An actual e-mail address, not one of those don't-even-think-about-contacting-us, do-not-reply e-mail addresses, but a real e-mail address to Katie. Now that is impressive.
Want to try Harry's for yourself? Use this link (harrys.com/?ref=75fe99db30) and I'll get some free blades... you won't be sorry.